Privacy Policy

Effective Date: 01 January 2026
At Sirima Spa, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information in line with the Australian Privacy Act 1988 and Australian Privacy Principles (APPs).

1. Who We Are
Sirima Spa is a luxury massage therapy spa in Auchenflower, QLD. We are committed to protecting your privacy and handling your information with care.

2. Information We Collect
We may collect:
Contact details – name, phone, email, address.
Health and treatment history – skin/medical history, allergies, treatment notes (to provide safe care).
Booking & payment details – treatment history, invoices, transactions.
Online data – cookies and analytics from our website to improve your experience.

3. How We Collect Your Information
We collect information when you:
Book appointments or complete consultation forms.
Sign up to newsletters, promotions, or events.
Visit our website or interact with our booking platforms.

4. Why We Collect It
We use your information to:
Provide and personalise treatments.
Process bookings and payments.
Communicate about your appointments or offers.
Improve services and ensure safety.

5. Protecting Your Information
We store information securely and take steps to prevent misuse, loss, or unauthorised access. When no longer needed, your data is securely destroyed or anonymised.

6. Your Rights
You have the right to:
Access and correct your personal information.
Opt out of marketing communications at any time.
Make a privacy complaint. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

7. Cookies & Website Tracking
We use cookies and analytics to improve website performance and tailor your experience. No personal identification is collected without consent.

8. Policy Updates
This Privacy Policy may be updated occasionally. Updates will always be available on this page.

9. Contact Us
For privacy concerns, questions, or requests, please contact:
Sirima Spa Privacy Officer